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Dedicated to entertaining, inspiring, and transforming through courageous comedy, The Second City is the premier brand in improv-based sketch comedy. With sold-out shows playing on stages in Chicago and Toronto, Second City's Touring and Theatrical companies entertain an additional one million theatergoers a year around the globe. The Second City Training Center is the largest school of improvisation-based arts on the planet, with locations in Chicago and Toronto. Second City Works, the B2B side of Second City, has brought award-winning improvisation and audience-driven techniques to over 600 Fortune 1000 companies, challenging businesses seeking a more collaborative culture to innovate through development programs, original digital and video content, campaign consultation, private events, and more.

About this Role

The Events Manager focuses on planning and executing on-site experiences for customer and corporate groups, including performances in our theaters, pre-show and post-show event sales and event management, and food and beverage packages. The best candidates will have experience creating memorable events while maintaining a sales quota and selling to Fortune 500 companies. This is a full-time exempt position. The ideal candidate for this position is available to work evenings and weekends on-site at The Second City Toronto.

Primary Responsibilities

Drive events sales on-site at The Second City

Primary focus is on optimizing the customer experience within our physical spaces and theaters while expanding our event-based revenue

This is a lead generation role, including outbound calling to prospects and receiving calls from the field, in addition to marketing leads

Uncover new leads and opportunities through prospecting to event planners, event management companies, and direct to corporations, non-profit organizations, and universities

Work closely with our on-site delivery and production team as well as our food and beverage partners to ensure that projects are delivered within scope and budget

Serve as the main on-site contact for any events occurring in the building

Network and make connections to relevant industry associations

Manage all phases of the sales lifecycle across a variety of sales scenarios, including new prospects, re-activations, and growth within existing accounts

Partner with Production, Sales, and Success Teams to customize client programs and solutions, ensuring that we deliver on our promises

Partner with Sales and Success Teams to strategize account growth for events within existing Second City clients.

The Right Candidate:

Has experience working within - and achieving - an events sales quota exceeding $1mm annually.

A general knowledge of Second City's full product portfolio to both consumers and corporations, with the ability to orchestrate large multifaceted event/experience-based deals

Primary influencer, specifically in the prospecting and qualifying phases of event sales cycles

Likes to work with a team in a shared office environment, as well as independently

Has the ability to handle multiple tasks at the same time

Is a self-starter who works well under pressure and in a constantly changing environment

Proficiency with Salesforce or similar online ticketing system

The Second City is an open, inclusive workplace and welcomes applicants who bring along with them diverse life experiences, including every permutation of economic and cultural backgrounds, orientation, ethnicity, and points of view. We strive to continue our efforts to work with people who may otherwise be marginalized or underrepresented in our business and around our community.

All candidates for this role will be asked to authorize a background check and must be 21 and older.

  • This position may involve moving or lifting items up to 30 pounds.*
  • The Second City follows CDC guidelines and recommendations regarding safety measures to navigate the Covid-19 pandemic. To work at The Second City you must show proof of being fully vaccinated against SARS-CoV-2. Applicants with medical or religious exemptions will be considered.

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