This job offer is closed.

The Breakdown:

As the Vancouver Program & Community Manager, you will be the face of Chill in Vancouver, BC, and will immediately begin building relationships with internal and external stakeholders to achieve Chill's mission of inspiring youth to overcome challenges through boardsports. You will successfully run all day-to-day operations of a year-round Chill site, including management of a part-time Program Facilitator, direct facilitation of experiential learning skateboarding, snowboarding, and stand-up paddleboarding programs, and community outreach and engagement. In this role, you will report to Chill's VP of Global Programs in Vermont, USA.

This position is year-round, full-time, hourly/non-exempt, 40 hours/week, $46-49K CAD annual salary commensurate with experience, with benefits. The benefits package includes health insurance (medical, dental, and vision), life insurance (company paid), flex spending, short- and long-term disability insurance (company paid), great parental benefits, 401k plan with company match, and paid-time-off. Other perks include a discounted season pass, product discounts, free demo equipment, ride days, a casual work environment, and many more...

What You Get to Do:

Staff Management:

  • Supervise, support, empower, and advise one part-time Program Facilitator in delivering high quality, mission-driven Chill youth development programs
  • Recruit, hire, and train Program Facilitator as needed
  • Lead with diversity, equity, and inclusion in mind and at the forefront of decision-making
  • Uphold group norms, with a skill set of active listening, vulnerability, and curiosity
  • Continually evaluate Program Facilitator performance and deliver both positive and constructive feedforward to foster professional growth and development
  • Delegate responsibilities to Program Facilitator from Program Facilitation, Gear Management, and Marketing sections of the below job tasks to ensure efficient and effective time and task management for the local team

Program Facilitation/Management:

  • Coordinate all aspects of program management including:
  • agency recruitment
  • agency application, acceptance, and onboarding process
  • volunteer/mentor recruitment and onboarding
  • independent contractor recruitment and onboarding
  • communicating effectively with program partners during program sessions (mtn. resort, skate park, etc.)
  • Facilitate Chill's experiential learning, core value-driven curriculum for varying group sizes, typically 15-45 youth per program, including the creation of daily program plans, activities, and debriefs
  • Organize and maintain all program paperwork and data submissions
  • Engage and utilize volunteer program mentors and agency leads at each program
  • Exceed the standards set in the Chill Quality Assessment (CQA)
  • Administer all program performance, agency performance, and program participant evaluation processes
  • Safely adhere to Chill's COVID-19 Guidelines at all times
  • Represent Chill as a visible ambassador in the community

Gear Management:

  • Manage, maintain, and organize program gear inventory, gear space, and storage space, including:
  • seasonal cleaning and inventorying of all gear
  • seasonal ordering of new/replacement gear from Chill HQ
  • seasonal moving of snow gear in a personal or rental vehicle to and from gear space/gear storage
  • seasonal - and weekly during the program - moving of skate gear in a personal or rental vehicle to and from gear storage/program site

Gear Includes:

  • 60+ sets of snow outerwear and boards, boots, bindings
  • 30+ sets of skateboard equipment and safety gear
  • Fresh pork mobile skate ramps/features

Community Engagement:

  • Sustain and grow relationships with existing agencies to increase impact locally, deepen community/agency relations, and identify new and sustainable opportunities for partnering
  • Conduct outreach for new agencies for broader partnership/collaborative opportunities, with a focus on eliminating barriers to participation
  • Conduct community engagement initiatives that support ongoing connection, growth, and collaboration (ie. attending community events to promote Chill, hosting appreciation events, Chill Open Houses, etc.)
  • Build partnerships with local vendors to support healthy snacks for the program (ie. Farmer's Markets, Local grocery stores, etc.)
  • Meet with Chill Reps (all-star volunteers) monthly to maximize support and community connection

Marketing and Development:

  • Contribute marketing content to Chill's Marketing team for social media and website use, including high-quality program photos and testimonials
  • Contribute program write-ups for grant applications and reports, and connect local donors/sponsors with Chill's Development team

What you'll bring to the team:

Certification/Education:

  • Relevant education, training, or experience in social work, psychology, education, recreation, adventure learning, youth program facilitation, or similar field
  • Ability to obtain CPR and First Aid Certification (Chill will cover this cost)

Work Ethic/Organization:

  • Organized and self-motivated
  • Experience working independently, managing time efficiently, and setting own schedule
  • Proven ability to multi-task, meet deadlines, and prioritize to meet goals and objectives
  • Personal qualities of integrity, credibility, and dedication to the mission of the Chill Foundation

Location/Boardsports:

  • Currently lives in the city of hire or has lived experience in that community
  • Ability to gain introductory boardsport skills with a basic understanding of equipment maintenance (Chill will provide instruction/equipment for learning new skills/sports, and basic equipment training)

Youth Experience:

  • 2+ years of professional experience working with youth in various settings
  • Experience working with youth in at least 2 different settings (ie. youth agencies, probationary programs, rehab facilities, schools, outdoor education, experiential education, etc.)
  • Experience working with youth of diverse identities and backgrounds
  • Experience managing and leading groups of at least 20 youth
  • Experience and knowledge in providing a trauma-informed, equity-seeking approach to youth and community care

Staff Management:

  • Relevant experience managing staff or other adults, preferably within a youth program
  • Experience evaluating others' performance and delivering constructive feedforward/having tough conversations
  • Experience with staff or volunteer recruitment and hiring/onboarding
  • Adaptable and effective in working with multiple personalities and backgrounds
  • Interested and willing to grow as a leader and manager
  • The team is focused and results-oriented with specific examples from both

Logistics/Communication:

  • Experience recruiting, managing, or leading adults, volunteers, and external partners
  • Strong communication skills and be the ability to provide examples of professional communication
  • Valid driver's license and access to a vehicle for commuting to program/transporting gear
  • Ability to use a personal cell phone for work-related tasks

Physical Demands/Essential Job Functions:

  • Working nights and/or weekends during program facilitation (time/day of week dependent on program and sport)
  • Working outdoors in all seasons/weather conditions
  • Moving program gear/equipment weighing up to 50lbs/22 kgs (up to 160lbs/73kgs for mobile skate park equipment) and transporting it between storage space and program site

Chill is committed to building an inclusive team, and strongly encourages candidates with diverse backgrounds and identities to apply. We will prioritize filling this position with qualified candidates who reflect our youth through lived experience as someone from a marginalized community or with diverse and intersecting identities, including race, sexual orientation, gender identity, socio-economic background, and other intersecting identities.

Click the link below to head to the job listing at jobs.burton.com. From there, please apply with a resume and cover letter on why you want to work for Chill.

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We consider applicants for all positions without regard to race, color, religion, creed, gender, gender identity, national origin, age, disability, citizenship, marital or veteran status, sexual orientation, or any other legally protected status.

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