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EPAM is committed to providing our global team of more than 41,150 EPAMers with inspiring careers from day one. EPAMers think creatively and lead with passion and honesty. Our people are the source of our success. We value collaboration, work in partnership with our customers, and strive for the highest standards of excellence. In today's market conditions, we're supporting operations for hundreds of clients around the world remotely. No matter where you are located, you'll join a dedicated, diverse community that will help you discover your fullest potential.


You are sharp, driven and inquisitive. You are not afraid to take risks and grow by learning from mistakes. You let your voice be heard and love a good challenge. If this sounds like you, this could be the perfect opportunity to join EPAM as a Instructional Writer. Scroll down to learn more about the position's responsibilities and requirements.

REQ #: 225167612

What You'll Do

  • Develop, direct, plan, and evaluate training programs, workshops, or activities to meet external customer or internal employee learning objectives
  • Jump in to individually tackle complex content projects or in peak utilization periods
  • Be accountable for the overall quality of team deliverables
  • Regularly measure and report turnaround time and quality metrics for client
  • Oversee and delegate tasks to content creators per workflow guidelines
  • Identify areas for improvement and coach content creators
  • Manage workload and delegate tasks across team of content creators
  • Collaborate with client, instructional designers, and experience designers to improve presentation designs and incorporate changes
  • Serve as the ?escalation point? for client requests
  • Build strong relationships with internal teams to leverage internal tools and resources


  • A master's degree in Education, Instructional Design, or related discipline
  • 8+ years instructional design experience
  • 2+ years of people and project management experience
  • Ability to build rapport and instill trust and confidence
  • A flexible mindset and agile approach to deliverables. Ability to adopt style to engage with different kind of stakeholders
  • Strong project management skills
  • Expert level knowledge of instructional design methodologies including but not limited to: ADDIE model, SAM, backward design, e-learning blueprint, design thinking, and interactive learning experiences
  • Experience using authoring tools, such as Captivate, Storyline, or Evolve to create sophisticated adaptive learning content
  • Understanding of visual information design concepts and multimedia principles
  • Knowledge of adult learning theory
  • Ability to work in a fast-paced environment
  • Excellent English written and verbal communication skills. Careful listener and good communicator (speaking and writing)
  • Passion, energy, a positive mindset, and a ?can-do' attitude
  • Ability to manage multiple projects, prioritize, work independently, and meet strict deadlines
  • Track record of being reliable, responsive, and client-centered
  • Resilience and ability to work under time pressure, manage workload, and prioritize strategically

What We Offer

  • Extended Healthcare with Prescription Drugs, Dental and Vision Insurance (Company Paid)
  • Life and AD&D Insurance (Company Paid)
  • Employee Assistance Program (Company Paid)
  • Unlimited access to LinkedIn learning solutions
  • Long-Term Disability
  • Registered Retirement Savings Plan (RRSP) with company match
  • Paid Time Off
  • Critical Illness Insurance
  • Employee Discounts

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