Primary Duties & Responsibilities:

• Operational and financial responsibility for the Communities, including resident activities, services, and maintenance.
• Manage the operational budget of the Communities, including revenue generation and expense management.
• Assist executive leadership with analyzing and preparing the annual operating budget of the Communities.
• Review monthly operating performance, explain variances to budget, and take action to mitigate negative variances.
• Drive increased Net Operating Income through growth in occupancy, increased profit in other revenue operations, cost management, and sales of homes.
• Market model homes, pre-owned, and brokered homes for sale in the communities.
• Manage the execution of annual capital expenditures and participate in planning expansion of amenities.
• Collect and ensure deposit of all rent and fees associated with Communities operations, managing delinquency and overseeing collections and evictions.
• Oversee, develop, and foster collaborative management among staff.
• Manage recruiting for key hires, including selection, onboarding, training, scheduling, and development.
• Ensure all Team Members support and follow Cove Communities' policies and procedures.
• Ensure residents receive outstanding, memorable customer service consistent with Cove's Values, Mission, and Vision.
• Promote the Cove lifestyle brand, attract new residents through active marketing and promotion, continually increase customer service levels, and add value for our residents.
• Act as the face of Cove's standards to customers and residents, resolving complaints, inquiries, and issues.
• Manage the enforcement of all Communities rules and regulations, including those required by National, Provincial, and/or local law.
• Utilize Microsoft Office applications and other web-based applications effectively, including email, financial systems, and property management systems.
• Perform other duties and responsibilities as assigned.

Education and Experience:

• 5+ years of experience in property management required.
• Adaptable and resourceful self-starter with a positive, Better Every Day attitude.

Living Our Core Values:

• Our Core Values are a way of life, not just empty promises. We're searching for Team Members who:
• Love what they do to make our residents' dreams come true and show it through delivering service excellence authentically.
• Continually raise the bar by investing in their own personal development and looking for innovative ways to exceed our residents' expectations.
• Make every moment count, so our Team Members look forward to coming to work every day and our residents look forward to creating new memories on their return visits.
• Consistently do the right thing for our Team Members and residents by keeping promises and delivering on commitments, building trust along the way.
• Demonstrate kindness by following the ?Golden Rule', ensuring that Team Members and residents have a voice and feel valued.

About Cove Communities:

Cove Communities is a well-capitalized, progressive real estate company that acquires manufactured housing communities and RV resorts in Canada and the US. The founders of the company have a track record of building and managing dynamic, fast-growing companies with exciting upward mobility and remuneration for those Team Members that propel results.

Job Types: Full-time, Permanent

Pay: $65,000.00 - $70,000.00 per year

Experience

Required

• 5 year(s): property management

Job Type: Full-time

Pay: $65,000.00-$70,000.00 per year