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Work Locations

Hampton Inn and Homewood Suites Complex Calgary

2000 2021 100 Ave NE

Calgary T3J 0R3

A Director of Sales and Marketing with Hilton Hotels and Resorts you will implement annual sales strategies, marketing strategies, public relations strategies and strategies for the events department as well as initiatives for the hotel to maximize all resources available and drive the team to meet agreed sales targets and market/customer share.

What will it be like to work for this Hilton Worldwide Brand?

One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. Hilton remains an innovative, forward-thinking hospitality leader by offering best-in-class products, services and amenities to ensure that every guest feels cared for, valued and respected. From inaugural balls and international award galas to business events and personal moments, Hilton is where the world makes history, closes the deal, toasts special occasions and gets away from it all.

Hilton Hotels & Resorts is one of Hilton Worldwide's ten market-leading brands. For more information visit www.hiltonworldwide.com.

If you understand the importance of upholding a brand's reputation and what it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts.

What will I be doing?

Specifically, you will be responsible for performing the following tasks to the highest standards:

Direct the hotel in the development, implementation and achievement of their annual business and market plan objectives.

Provide leadership, guidance and assistance relating to the execution of marketing, sales and events functions, policies and standards as established by the Corporation.

Actively participate in the sales process via customer meetings, entertainment and attendance at client and other relevant industry events.

Direct coordination of cross-selling, joint marketing initiatives and other hotel/brand synergies to maximize exposure and profitability including agency contact, media planning and hotel communications.

Direct the solicitation efforts of the sales & events staff through effective oral and written communication while providing strategic direction of rate, date and space commitments for group room sales of the property.

Develop and implement strategic and tactical plans to achieve business plan objectives for all market segments of the hotel including group, transient, and permanent.

Direct the preparation of reports pertaining to the operation of the Sales and Marketing Department to include, but not limited to the annual and monthly Forecast, Marketing Budget, Lead Management System, Booking Report, Delphi Reports, Sales Meetings and Marketing Meeting Minutes.

Direct the coordination of ongoing research of the travel industry local and national market to detect market trends and related information for development of new marketing strategies.

Direct the efforts to improve potential from various existing and new markets.

Responsible for the strategic development of the annual marketing and media plans and developing and executing an annual Public Relations plan as an integral part of the hotel marketing plan.

Establish priorities and objectives for marketing programs & monitoring progress.

Ensure all hotel promotions are in keeping with the Hiltons Brand Standards and reflect the highest level of professionalism in content and presentation.

Act as an advisor to management by keeping track of public attitudes and making the General Manager aware of possible consequences of prospective decisions.

Maximize opportunities for publicity in all media through careful research and media requirements.

In conjunction with the Director of Revenue, to provide strategic revenue management plans within the hotel to include; rate development, establishment of group thresholds, space utilization policy, deployment strategies through the review of competitive data, demand analysis and market mix management.

Ensure effective utilization of Profit Pack and other utilized Selective Selling guidelines to maximize revenue contribution from all segments.

What are we looking for?

A Director of Sales & Marketing serving Hilton Worldwide Brand hotels you are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

Excellent oral and written communication skills

Excellent organisation skills

Ability to work well under time pressure and/or demanding travel schedules

Excellent interpersonal skills and a full understanding of professional ethics, decorum and social skills required for extensive interaction with customers, investment owners and business partners

Ability to perform critical analysis

Strong experience in hospitality forecasting, pricing and inventory control

Strong leadership skills to effectively manage and motivate a high-performing team positioned to exceed targets

Strong analytical skills to understand key business indicators and competitive trends and develop approaches to these challenges

Excellent selling capabilities and the ability and desire to coach selling techniques to Team Members

Substantial operations/sales leadership experience, preferably 8 years or more.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Knowledge of the hotel property management systems

Significant experience in revenue management or a similar analytical role

Relevant degree, in business development or other relevant business field, from an academic institution

Since being founded in 1919, Hilton Worldwide has been a leader in the hospitality industry. Today, Hilton Worldwide remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

H Hospitality

  • We're passionate about delivering exceptional guest experiences.

I Integrity

  • We do the right thing, all the time.

L Leadership

  • We're leaders in our industry and in our communities.

T Teamwork

  • We're team players in everything we do.

O Ownership

  • We're the owners of our actions and decisions.

N Now

  • We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes in our Team Members:

Living the Values




Customer Focus



What benefits will I receive?

You will be offered a competitive benefits package. As a team member you will also become eligible to receive discounts products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.



: Full-time

Brand : Hilton Hotels & Resorts


: Day Job

Job Level

: Director


: Sales and Marketing

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