Application Deadline
Location
Stevensville Garden Gallery
Hours
Full Time
Critical Selling Time: It is your job to ensure that your team is on the floor selling between the hours of 11am & 4pm.
Responsibilities
- Greet every customer
- Provides training to CSR's
- Initiate in house promotions
- Assists with displays/merchandising
- Promote sales by all Staff Members
- Display All in Store Signage
- Ensure product is in stock for all Sales Co-ordinate with all departs.
- Return all phone calls to customers as required
- Hang sales flyer signs Tues @ closing time (Remove last wks signs)
- Presents a positive attitude to customers at all times
- Enforces Customer Service Excellence, Acts as a role model to other Staff, Demonstrating superior attitude, Selling techniques etc
- Organizes work to be done ( ensure it is done accurately and efficiently)
- Ensures staffs regularly approaches customers and engage in active selling
- Ensures staff are always Courteous, Pleasant, and Helpful to customers and present a positive attitude at all times
- Advise relevant buyers re: need for more stock
- Organize attractive displays and signs
- Ensure staff has basic knowledge of plants, chemicals, fertilizers, hard goods etc . . .
- Ensure staff is aware of and carries out established safety procedures
- Keep manager informed of personnel matters: Staff needs, disciplinary problems, employee strengths and weaknesses etc . . .
- Assists in all other duties assigned, General store operations, Nightly cleaning duties
- Available to work every weekend in April, May and June
- Performs Opening and closing duties of store per manual Opening: ensure that everything in On, Stocked, Functional and Ready Closing: ensures that everything is OFF, LOCKED, SAFE and SECURE.
- Handles complex situations involving customer service including returns, custom orders and complaints