Job Description

The Human Resources Business Partner (HRBP) provides front line HR services to a broad range of clients (primarily managers and their teams) and acts as an employee and business champion, and change agent. Provides strategic consultation and services for HR programs such as succession planning, talent and performance management, health and safety, employee engagement, conflict management, disability management and employee/labour relations. Leveraging a broad understanding of the business, partners with HR centres of expertise and local leadership teams to develop and deliver effective, integrated HR solutions and programs aligned with the business strategy.

Job Responsibilities

Below are the main job requirements and responsibilities for the Officer HRBP.

• Works closely with the local leadership team and other services in HR to ensure the right people with the right skills and the right behaviours are in place in order to successfully meet business goals.
• Provides guidance and support to the client groups regarding HR employment legislation and standards as well as the application of Corporate Policies and Programs including Disability Management, Labour Relations and Grievances up to 1st level.
• Identifies change management issues and works with the business leaders and HR centres of expertise to develop and execute change management strategies.
• Assists the client group in understanding relevant HR metrics, (e.g. in areas such as attendance, safety incidents, employee relations, recruitment, workplace conflict, grievances, etc...) in order to assist them in identifying causal relationships and to develop local strategies to improve.
• Works closely with team leaders, local unions, and labour relations subject matter experts to identify early resolution opportunities in order to improve union relations and reduce overall grievances. Promotes the day-to-day application of Collective Agreements, National policies and directives in a manner consistent with Division activities and corporate objectives.

Job Responsibilities (continued)

• Consults with local union/management representatives on all matters relating to employees (e.g. working conditions, disciplinary issues, problem resolution) and advises the Manager of problems in these areas.
• Coaches and supports team leaders in the Performance Management process including calibrations; performance management plans; performance improvement plans; probationary reports and provides advice on development plans in order to foster performance improvement.
• Assist the client to prevent and resolve HR related issues at the earliest possible point and brokers the assistance of HR colleagues and/or functional process and policy owner(s) when needed.
• Coaches team leaders on attendance, accommodation and disability processes (STD/LTD/WCB) including DM systems. Advises on existing programs such as EAP/wellness.
• Maintains a network of internal and external contacts to regularly benchmark and remain current on future trends and developments related to government standards, industry practices, legislations, guidelines and programs related to HR. Participates in HR associations and events, in order to remain current and promote the CPC brand.

Qualifications

Education

• Post-secondary education in Human Resources Management, Labour Relations or other related field; OR commensurate experience and/or equivalent knowledge and abilities
• Human Resources designation would be considered an asset

Experience

• 2-4 years of experience in human resources as a generalist with experience in the following areas: Health & Safety, Labour Relations, Human Rights, Disability Management, Employee Relations
• Experience working in a unionized environment is a definite asset
• Solid understanding and knowledge of employment legislation, HR trends, issues and best practices
• Solid track record of building relationships at all levels and proving pro-active and responsive solutions to business needs
• Demonstrated past experience supporting team leaders in conducting investigations to resolution
• Experience managing ambiguity, risk, and changing direction of strategies across multiple geographies in partnership with mid-senior level leaders
• Experience using data and analytics to provide recommendations to clients
• Bilingualism required for the following areas: Province of Quebec, Ottawa (ON), and Province of New Brunswick

Other Information

Bilingualism is an asset.

Safety Sensitive Positions

This position may be considered a Safety Sensitive position.

Employment Equity

Canada Post is committed to employment equity and encourages applications from women, Aboriginal people, persons with disabilities and visible minorities.

Conflict of Interest

The Conflict of Interest Policy prohibits employees from hiring, supervising or reporting to, directly or indirectly via the reporting hierarchy, their immediate family or close personal relations. Should you feel that you may be in an actual or potential Conflict of Interest in regard to this job opportunity, you must communicate with the designated Human Resources representative.

Accommodation

If you are contacted by Canada Post regarding a job opportunity or testing, please advise if you require accommodation.

Important Message

Your application must clearly demonstrate how you meet the requirements as Canada Post cannot make assumptions about your education and experience. We thank all those who apply. Only those selected for further consideration will be contacted.

Our Leadership Behaviours

Decision Making

• A champion of the organization who takes calculated risks and makes prudent, common sense decisions about current issues, future opportunities and resource requirements in a timely, well thought out manner that aligns with the corporation's best interests.

Accountability

• An individual who strives for performance excellence and who holds him/herself and direct reports accountable for decisions and actions and for learning from mistakes when intended results are not achieved.

Business Orientation

• A proactive individual who understands the competitive nature of the business, and is committed to sustaining the business through excellent customer service and new business opportunities.

Execution

• A focused and self-motivated individual who acts with a sense of urgency and delivers on time and within budget, by dealing effectively with challenges and ambiguous situations.

Leading People

• A compelling communicator and leader who engages, motivates and inspires others to achieve results and who encourages personal growth and finding better ways of doing things.

Our Values

Canada Post's corporate values reflect the principles, beliefs and aspirations that guide our behaviour and shape our culture.

Transformation

• We will innovate and transform to win in the marketplace.

Customer - We serve Canadians with pride and passion.

Integrity - We act responsibly and with integrity.

Respect

• We treat each other with fairness and respect.

Safety - We are committed to a safe and healthy environment for all our stakeholders.