This job offer is closed.
Job Title: Coordinator, Conference Sales

Department: Conference Sales

Position Status: Full Time, 18 Month Contract

Posting Closing Date: Wednesday, August 24. Closing date is subject to change based on applicant volume.

About Tourism Whistler

Tourism Whistler is the official marketing and sales organization for the spectacular resort of Whistler, British Columbia. As a not for profit, member-based organization, we operate the Whistler Conference Centre, Whistler Golf Club, Whistler Visitor Centre, and Whistler.com central reservations.

We are a collaborative team, with a passion for where we are and what we do. We enthusiastically strive to create a positive and fulfilling experience for our team, and we are committed to creating a workplace that requires respect for our people, our partners, and our environment.

If you are passionate about Whistler's unique mountain culture and want to join an innovative and supportive team, we want to hear from you!

What We Offer

  • A flex schedule, working nine days bi-weekly, offering work-life balance and time to enjoy the beauty of Whistler!
  • Excellent extended health plan for employees and their eligible dependents
  • Wellness program
  • Fun, positive, and supportive team environment
  • Position Summary

The Coordinator, Conference Sales supports the fulfillment of Tourism Whistler's goals and objectives through building strong relationships with our clients. The main responsibility of this role is to assist Sales Manager(s) in developing and maintaining a strong client base. Through the use of outstanding communication, interpersonal skills, a high level of enthusiasm and initiative, the Coordinator delivers superior service to our clients.

Key Responsibilities

  • Act as a Tourism Whistler ambassador, living our purpose and vision with passion & energy, achievement and respect
  • Provide a supporting role in the development and maintenance of sales prospects, assist the Sales Manager(s) in soliciting additional meeting/conference sales and coordinate client follow up
  • Assist in coordination and preparation of sales missions and trips, arranging sales calls, preparing for trade shows and presentations, and coordinating logistics
  • Deliver familiarization tours and site inspections in coordination with the Manager, Conference Sales, for visiting clients, includes, leading/hosting events, preparing presentations and negotiating appropriate rates
  • Develop and maintain strong relationships with members, industry partners, community, meeting, conference and incentive clients
  • Assist in trade shows/events, host trade shows where applicable and conduct relevant sales meetings and presentations to clients
  • Maintain database of clients/accounts and follow up with business opportunity leads
  • Research market trends, client programs and act as a resource for internal and external clients
  • Assist with budget planning and forecasting reports
  • Serve as a member liaison to strengthen working relationships with partners in the industry
  • Create and complete contracts, following up with clients as required
  • Provide other administrative support within the Conference Sales department as required
  • Knowledge, Skills & Abilities
  • Two years experience in a tourism/hospitality sales role
  • Excellent communication skills, with a strong sense of customer service
  • Highly motivated, enthusiastic and willing to take on new challenges and risks
  • Very organized and detail orientated, with the ability to work efficiently with a high volume of tasks
  • Excellent team player and able to work with various stakeholders
  • Knowledge of tourism industry essential
  • Hotel and Delphi/Amadeus experience are an asset
  • Flexible with hours of work may be required to support client service outside of regular hours

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