This job offer is closed.

From coast-to-coast, our inspiring colleagues are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. With our team, you'll bring this purpose to life every day by living our Values, being open to change, and pursuing your goals.

At belairdirect, we'll give you countless opportunities to learn and grow, alongside a diverse and passionate community of experts - the best the industry has to offer. You'll be empowered to be your best self, do your best work, and make a meaningful impact. Here, you can: shape the future of insurance, win as a team, and grow with us.

About the role

We're looking for a Unit Manager to join our growing Sales team!

Belair Insurance's Ontario Division has an exciting opportunity for a Unit Manager, Sales within our Direct Distribution team. We are looking for a highly motivated individual to lead a team of sales agents within a call-centre environment. The role will require the candidate to display skills including planning, organizing and ensuring optimal use of human, financial and material resources to meet the corporate objectives. Reporting to the Operations Director, you will be accountable for leading a team of licensed sales agents to manage the day-to-day activities and providing direction to the team.

In this hands-on leadership role, your experience with sales management, process improvement and change management will be essential as you implement and support a variety of initiatives to create efficiencies and generate growth and to effectively lead your team to deliver on the corporate objectives.

Location: 2255 Sheppard Ave. North York

This is an 18-month secondment opportunity.

What you'll do here:

  • Establish and communicate the sales objectives and develop and implement strategies for achieving corporate goals.
  • Lead the implementation and launch of sales related activities and strategic projects.
  • Develop strategies to improve call centre performance.
  • Coach and provide direction to the sales agents to develop customized strategies to improve agents' performance, develop their talent and increase the level of engagement by reviewing performance, identifying training needs and planning training sessions.
  • Manage the team's operations by organizing, planning and monitoring the optimal use of resources in accordance with the company's strategic objectives.
  • Act as a resource person for escalated sales issues.
  • Work in close partnership with the operations director, underwriting, external independent brokers and account receivables to ensure alignment and customer satisfaction.
  • Participate in projects, committees, and task forces to assist in the implementation of action plans


What you bring to the table:

  • Bachelor's degree or Diploma in business administration or a related field.
  • Other than Life (OTL) license is an asset.
  • CIP or FCIP designation is an asset.
  • 3-5 years of insurance experience is an asset
  • Strong coaching ability; experience implementing both team and individual plans with positive results.
  • Proven ability in making strategic decisions independently and in a team.
  • Excellent communication and interpersonal skills.
  • Experience focusing on employee engagement and building strategic internal relationships.
  • Ability to assume the management of a team within the corporate vision and values.
  • Confidence in their own abilities to take risks and to implement change.
  • Ability to analyze and synthesize data.
  • Strong sales orientation.

Here are a few reasons why others have joined our team:

  • An award-winning, inspiring workplace that supports its people and recognizes great work
  • Stimulating, challenging projects and development opportunities to help you grow your skills and career
  • A comprehensive financial rewards program that recognizes your success
  • An extensive, flexible benefits package
  • An industry leading Employee Share Purchase Plan where we match 50% of net shares purchased
  • A $350 annual wellness account that promotes an active lifestyle

Flexible Work Arrangements

We're proud to support a flexible hybrid approach which gives everyone the best of both worlds. While there are no minimum or maximum time requirements, each team's need for in-person connections will be different and there will be times you'll join your colleagues at the office.

Closing Statement

We are an Equal Opportunity Employer

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We'll work with you to meet your needs.

Click here to review other important information about the hiring process, including background checks, internal candidates, and eligibility to work in Canada.

This posting closes on August 16, 2022 at 11:59PM.

More from the employer