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About Fiix

Rockwell Automation acquired Fiix in December 2020. Our relationship with Rockwell gives us access to more resources, connections and expertise in the industrial automation space while maintaining our individuality and creative freedom as a high-growth SaaS company. This acquisition allows Fiix to offer our employees the best of both worlds.

About the team

Our Fiixers are the key to our success. Our team consists of professionals who bring together a variety of experiences, backgrounds and perspectives. We celebrate the diversity of our people and place a high value on creating an environment where everyone can bring their whole selves to work.

As a Fiixer, you will work in a caring and collaborative culture alongside passionate and purpose-driven people. You'll have the support and resources you need to grow, achieve your professional goals and develop your career for the future.

In our fast-paced, high-growth environment, you'll have the opportunity to work on challenging projects, develop your expertise and pursue leadership, within and outside your role. Plus, there are tons of opportunities to make an impact! Take paid time off to volunteer in your community, join an employee resource group, or mentor other Fiixers. Best of all, you'll have the flexibility to work remotely or come and experience our awesome office. No matter where you're working, we're committed to ensuring that the Fiixer experience is the best in class! Follow our Life at Fiix Instagram for a glimpse of what it means to be a Fiixer.

Overview

The person in this role will be an expert in how customers experience Fiix. They'll use that expertise to create content that enables customers, drives loyalty, creates brand advocates, and develops opportunities for expansion.

Main goals and duties

1. Create, optimize, and maintain content about Fiix's products that engages all audiences, from those hearing about Fiix for the first time to loyal, long-time customers.

2. Drive enablement and adoption of Fiix's products across our customer base with content that helps them become power users, continually to unlock value, and achieve new goals.

3. Find new ways to connect, engage, and educate customers through content that improves their jobs and their lives

4. Support the customer marketing, customer success, revenue, and product marketing teams with content that sparks, facilitates, and strengthens customer relationships

We are an Equal Opportunity Employer including disability and veterans.

If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at

  • 1 (844) 404-7247.

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