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The Company

At Canopy Growth, our mission is clear: improve lives, end cannabis prohibition, and strengthen communities. We believe that cannabis can be a force for good. We're building a consumer-centric organization that is focused on sharing the transformational potential of cannabis with the world. We will achieve this through an innovative and disruptive portfolio of cannabis and hemp-derived products.

With millions of square feet of licensed production capacity and operations spanning four continents, Canopy Growth is the world's leading cannabis and hemp company. We recognize that employees are at the core of our success, and we take pride in a corporate culture that emphasizes inclusiveness, collaboration, and diversity.

Our employees come from a wide range of backgrounds, each bringing their own unique skills and talents to the table, working together to continue our incredible momentum of growth. If you are interested in building global challenger brands, scaling a business, and working in a values-driven environment, we want to hear from you!

The Opportunity

The Director, Commercial Sales & Operations will be responsible for managing a team of commercialization managers supporting the development and execution of our go to market strategy for our US and Canadian sales teams.

This individual will play an important role in positioning Canopy Growth as a leader in the ever-evolving US and Canadian marketplaces. Bringing an entrepreneurial approach, this role will lead initiatives start to finish that support commercial excellence as we establish and bolster our North American business units.

Candidates will be responsible for ensuring customer processes and key requirements are followed leading up to new product launches. Working closely with the internal teams and key stakeholders, they will act as the commercial requirements conduit between product development and sales. They will be critical in helping to shepherd new product launches and ensure all product metadata, imagery, and additional assets are accurate and available in the Product Information Management System and are thoroughly maintained and shared across various endpoints. The ideal candidate is passionate about uncovering commercial efficiencies, is innovative, enthusiastic, and organized, with ability to remove roadblocks and strong creative problem-solving skills.

This role will report to the VP, Sales Enablement.

Responsibilities

Be a key commercial strategic thought leader offering guidance during marketing initial concept phase, right through to the program alignment, production, distribution & communication to the field sales team.

Manage a team of commercialization managers supporting the product commercialization process for new product launches, ensuring processes are in place and all key customer milestones are met across all relevant regions.

Provide tactical direction for go to market strategies, commercial listing requirements, execution, and sales performance to internal teams.

Maintain and continue to evolve the CGC gold standard process for product metadata collection management.

Become a contributing member of the GS1 Canada Cannabis Working Group informing on industry related changes and communication back to internal stakeholders on decisions impacting business operations.

Identifies synergies across cross-functional channels and countries to support and streamline planning across the business.

Co-ordinate across cross-functional departments and obtain critical customer information and timelines for successful product launches.

Ownership of master calendar for product launch windows across customers/channels that aligns with product team commercialization strategy to maximize revenue.

Owns documentation and subject matter expertise on the end-to-end customer product commercialization requirements.

Continue to evolve CGC's Product Information Management System solution to manage and publish critical customer data required for product commercialization.

Other duties assigned

Lead communication, education and development of commercial competencies for the field sales team nationally.

Develop and administer the Sales Incentive Plan to all commercial plan members

Lead the develop and administration of our suite of sales tools and technologies inclusive of our CRM (Salesforce).

Act as an ambassador for the commercial sales team internally to ensure needs which drive efficiencies and effectiveness are met and maintained

Experience

4+ years progressive experience, business execution expertise, sales/customer experience, category management, commercial operations, or other pertinent backgrounds on leading commercial projects.

Demonstrated experience in juggling various projects and priorities, a high attention to detail, and a solution oriented working style.

A technologically savvy individual who thrives in understanding and leveraging proven and emerging technology. You have strong knowledge of modern technology, tools, and information trends.

Other Details

This is a full-time position ideally based out of Chicago, IL, or Toronto, ON. Remote candidates will also be considered.

We appreciate your interest, and promise to review all applications, but we will only be contacting those who best fit the requirements.

We welcome and encourage applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. If you require accommodation, please notify your Talent Acquisition Partner. Please note, the chosen applicant will be required to successfully complete background and reference checks.

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