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SALES QA SPECIALIST CANADA - BILINGUAL ENGLISH AND FRENCH COMMUNICATION SKILLS

Independent Contractor/ Freelance Full-Time Remote work from home role

Total No of Vacancies: 1

Pay Rate: 15 USD per hour

Experience: 2

  • years

Mandatory Pre-requisites

1. Very good Bilingual, English and French Communicating Skills ( both written & verbal )

2. To be based anywhere across Canada

3. Remote (Work from Home) - Full-Time Role

4. Must have their own laptop/desktop which meets minimum qualifications:

Processor - Core i5 or higher, RAM - 8GB or higher, Bandwidth Requirements Minimum- Download Speed: at least 6 Mbps; Upload Speed: at least 5 Mbps. And a quiet, private place in your home where you can work without background noise (trust us, you'll appreciate the quiet) and without interruption.

ABOUT US

1840 & Company is a global managed marketplace for vetted professional resources and outsourcing solutions. We proactively curate a marketplace of freelance marketers, developers, and finance professionals globally. Additionally, 1840 and Company delivers managed outsourcing solutions such as contact center and back-office solutions currently from a work from home model. At 1840 & Company, we rely on knowledgeable professionals to interact with our valued customers when they have questions or concerns. This position is for one of our clients and we are looking for immediate hire of a Sales QA Specialist.

Sales Quality Assurance Specialist Job Description

We are looking for a detail-oriented quality assurance specialist to be in charge of all quality assurance activities. The quality assurance specialist's responsibilities include developing and implementing quality assurance policies, conducting tests and inspections, identifying production, process, or product issues, and presenting solutions.

To be successful as a quality assurance specialist you should be incredibly thorough and able to help our company maintain the highest quality standards.

Sales Quality Assurance Specialist Responsibilities:

  • Assist in achieving sales target and able to achieve results
  • Able to switch roles from QA to Sales expert
  • Willing to be hands-on in completing the workload
  • Preparing and implementing quality assurance policies and procedures.
  • Performing routine inspections and quality tests.
  • Identifying and resolving workflow and production issues.
  • Ensuring that standards and safety regulations are observed.
  • Addressing and discussing issues and proposed solutions with superiors.
  • Documenting quality assurance activities and creating audit reports.
  • Making recommendations for improvement.
  • Creating training materials and operating manuals.

Sales Quality Assurance Specialist Requirements:

  • Fluent in French
  • High school diploma/GED required.
  • Degree preferred.
  • A certificate in quality assurance is a plus.
  • Working knowledge of tools, methods, and concepts of quality assurance.
  • Solid knowledge of relevant regulatory standards.
  • Good communication skills, both verbal and written.
  • Excellent data collection and analysis skills.
  • Strong attention to detail.
  • At least 2 years of QA experience or Sales experience

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