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What's the role?

The role of Inbound Sales Specialist is responsible for influencing and serving all Hilti customers; including internal Hilti customers (i.e. field account managers) and/or other Hilti team members who have direct relationships with the Hilti customer experience. This position is accountable for achieving profitable sales, providing timely and appropriate customer service, and technical expertise with strong orientation to understanding a customer's specialized needs and requirements; ensuring the successful achievement of the company's objectives and growth within their assigned Market Organization.

Who is Hilti?

If you're new to the industry, you might not have heard of us. We provide leading-edge tools, technologies, software and services for the global construction sector. We have a proud heritage, built over 75 years, and a worldwide reputation for pioneering products and exceptional service. With some 30,000 people in more than 120 countries, which we're looking to expand, we're a great place for you to show us your worth, step up to new challenges and grow your career.

What does the role involve?

The role of Inbound Sales Specialist is responsible for influencing and serving all Hilti customers; including internal Hilti customers (i.e. field account managers) and/or other Hilti team members who have direct relationships with the Hilti customer experience. This position is accountable for achieving profitable sales, providing timely and appropriate customer service, and technical expertise with strong orientation to understanding a customer's specialized needs and requirements; ensuring the successful achievement of the company's objectives and growth within their assigned Market Organization.

We have more than 200,000 interactions with our customers every day. It's how we get to know their businesses, understand their needs and develop the precise products and services that will help them.

What do we offer?

We'll give you everything you need to excel in your role and one-to-one coaching. You'll enjoy a rare combination of autonomy and camaraderie, as you'll manage your own book of business while being part of a friendly team.

Day to day you'll report to <position title>, who will also be there to help you manage your career.

What you need is:

High School diploma or GED required; Bachelor's degree preferred

Strong knowledge of computer systems such as SAP, Microsoft Word, Excel strongly preferred

Be able to thrive both independently and in a team environment

Strong technical and customer relationship management skills required

Ability to multitask, prioritize, and manage time effectively

Excellent written, verbal, and presentation skills

Drive to develop strong and sustainable customer relationshipsMobility and desire to develop preferred

Who should apply?

We have an excellent mix of people and some of our best account managers joined us with little or no construction experience. Success at Hilti is down to teamwork and ability, no matter what your background.

Working Conditions

Normal office environment

Working Conditions:

Must be able to sit for prolonged periods of time and spend extended amount of time on the phone

This position will participate in a variety of occasional tool training that will require:

Lifting of tools up to 65lbs

Some exposure to excessively loud noises

Safety Requirements :

Hardhat, safety vest, safety glasses, gloves, steel toe boots, ear protection, and long pants required for occasional tool training

Hilti, Inc is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

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