Key Responsibilities:

• Receive and filter all information from answering all office telephone lines to ensure the right information is sent to the appropriate staff; also ensure follow-up
• Ensure all event orders are in the system
• Make changes to logs and event orders correctly based on email, etc. and effect necessary modifications to staffing, and make sure to accurately transfer all information
• Keep all banquet department memos, reports, and correspondence up to date and current; distribute assignments and log them, including employee and departmental files; perform filing of daily BEOs
• Perform ordering of special needs for managers and supplies for the department
• Perform data entry and create required templates, documents, and forms
• Create clients' requests, including food, wine, beverage, directional and door signage, menus and tents, table numbers, etc.
• Ensure effective coordination of communication with other departments
• Ensure completion of all assigned tasks for the day

Qualifications:

• Good and effective communication skills
• Must display good leadership qualities
• Must be a good team player
• Must be proactive and willing to engage in difficult decision-making processes
• Should have good organizational and coordinating abilities
• Excellent problem-solving ability is a must-have quality
• A degree in any hospitality related field
• Relevant work experience in the field of hospitality and/or catering
• Strong ability to file documents and reports
• Possess basic knowledge of computer application, including efficiency with Microsoft Office
• Strong ability to prioritize workload