Under the direction of the Office Manager, responds to multiple inquiries at once while performing a variety of clerical tasks in a busy reception area.
Minimum grade 12 diploma. Minimum two years' experience in a similar position. Proficient in Microsoft Office including Word and Excel. Excellent written and verbal English skills required.
Participates in, and contributes to, the Continuous Quality Improvement (CQI) program.
Answers and directs the telephone in a professional, courteous manner.
Prepares and receives courier packages.
Prepares reports and performs routine typing using Word, and establishes forms using Excel.
Directs requests for marketing tours to appropriate staff.
Performs photocopying, faxing and filing as required.
Updates all daily, weekly, and monthly residents' list and distributes accordingly.
Ensures that the reception desk and surrounding area is kept clean and tidy.
Distributes all incoming mail.
The Shores of Port Credit - Concierge
Calls residents to confirm doctor appointments, beauty salon, taxi, podiatrist, guest meals, arrival of medication.
Participates in committee meetings and resident social events as required.
Presents a positive company image and maintains positive communication with other staff, residents, families and the public.
Participates in meetings, in-service programs as arranged by the site.
Assists with evening and weekend activities as required.
Performs other tasks as assigned by office manager.
Complies with the Occupational Health and Safety Act, Workplace Safety and Insurance Act, and Workplace Hazardous Material Information System. This includes recognizing health and safety hazards, reporting incidents, fulfilling responsibilities under the applicable legislation, as well as participating in in-services and fire drills.
All offers of employment are subject to a Criminal Background Check. We thank all those who apply; however only candidates under consideration will be contacted.
Verve Senior Living is an inclusive, equitable and accessible workplace. We are dedicated to building a team that reflects the diversity of the residents and communities in which we live and serve. If you require accommodation for any portion of the recruitment and hiring process, please let us know.