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As the Manager, Merchant Marketing Consultancy, Canada, you will be responsible for leading the development and management of external partnerships for Amex Offers, specifically on an exciting portfolio of National accounts and Global Luxury Retail portfolio.

Amex Offers is a state-of-the-art Offers platform which aims to deliver differentiated value to our both our Cardmembers and merchants to drive engagement and spend.

This is an Individual Contributor role. This person will be an integral member of a dynamic team of marketing consultants charged with innovating, transforming and energizing value and relevancy that will drive step-change and sustainable growth for Amex. The successful candidate will bring a strong customer first mindset along with a proven ability to collaborate and drive results among a diverse stakeholder group, providing an insights-driven strategic thought leadership through marketing excellence, operating as trusted market consultants to differentiate our network and support GMS Canada to achieve its business priorities. The incumbent will be responsible to deliver key measurable business metrics such as driving merchant satisfaction, merchant and cardmember engagement (unique redeemers, merchant funded offer metrics as measurement)

Key Roles and Responsibilities

  • Successfully develop and manage partnership programs with strategic global and national merchants to deepen marketing partnership and engagement
  • Partner and collaborate with Client Management organization and Issuing teams to provide marketing consultancy and support to the portfolio of merchants.
  • Potential to lead a strategic multi-merchant / industry pillar (example Online, Grocery, Contactless/ Custom POP) to drive merchant engagement, deliver merchant value and increase Cardmember's perception of coverage
  • University Degree or equivalent combination of education and business experience
  • Minimum 5 years of experience in progressive development and management of partner marketing and marketing campaigns, including testing strategies, analyzing business opportunities, recommending, and implementing actions
  • Superior communication and influencing skills, analytical skills will be highly regarded
  • Project management skills - flawless campaign execution with keen attention to details
  • Ability to operate productively and independently in a fast moving, high energy environment and juggle many priorities at once and manage timelines.
  • Strong business management skills and organizational skills.
  • Proven ability to build and leverage strong relationships, and take initiative, champion a project from conception through implementation to evaluation.
  • Demonstrated experience in engaging with external customers, business partners and delivering compelling programs and results.

**This is a 12 month Temp role**

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Currently, the Company requires that colleagues be fully vaccinated against COVID-19 in order to work in or visit any of our offices to conduct in-person business, subject to legally required exemptions. If the role you are applying for is designated as hybrid or onsite, you will be required to visit our Amex offices.

American Express is committed to providing an inclusive and accessible work environment in which all people who apply for positions or who work for or on behalf of Amex are treated with dignity and respect and are provided with equal treatment with respect to employment, regardless of that person's age, sex, sexual orientation, gender identity, gender expression, race, colour, ancestry, ethnic or national origin, citizenship, religion or creed, marital status, family status, pregnancy, disability, record of offences, social condition or origin, political beliefs, association or activity or other factors prohibited under applicable Human Rights legislation (the ?Prohibited Grounds?). If you have a disability and need accommodation, please speak with the Recruiter for more information.

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