This job offer is closed.

For over 75 years, Medavie Blue Cross has been a leading health and wellness partner for individuals, employers and governments across Canada. As a not-for-profit organization, we proudly invest in communities to help address some of Canada's most pressing health care challenges. We are one of Canada's Most Admired Corporate Cultures, one of Canada's Top 100 Employers, Canada's Life & Health Insurer of the Year for 2021 and an Imagine Canada Caring Company.

Our 2,400 professionals work across six provinces, united by our shared values of being caring, accountable, responsible, innovative and community-minded. We're committed to ensuring our employees thrive in our award-winning, collaborative culture focused on ensuring health, wellness, and personal and professional growth through a variety of programs and support across our organization.

Together with Medavie Health Services, we are part of Medavie - a national health solutions partner with over 7,200 employees. Our mission is to improve the wellbeing of Canadians.

Job Title:

Administrative Assistant


Federal Programs, Medical Authorization Centre





Employment Type:

Full-Time, Permanent


Moncton, NB


Competitive Compensation

Reports To:

Team Leader

Closing Date:

May 16, 2022

Referral Bonus Amount:


We are looking for an Administrative Assistant who is a critical thinker and interested in helping our clients; who thrives in a fast paced environment where they are the face of our team. Our award winning culture, leaders who really care, unmatched training and support are all dedicated to ensure you are set up for success. We want you to stay and grow with us so we ensure that you have the resources to reach your professional goals.

What makes us a different kind of employer? We WANT you to have a career that provides work-life balance, and helping you achieve this is important to us. This career opportunity offers no overnight shifts, no weekends, and a pension contribution and because we are in the health business - paid benefits and perks to keep you at your very best.

This role is 37.5 hours per week and requires the Administrative Assistant to be on site in our Millennium Drive office location a few days per week, and the flexibility if desired, to work remote from home a few days per week. The work schedule is Monday to Friday daytime hours.

Your every day with us:

As an Administrative Assistant, you are the front line receiving authorization requests via fax from providers. In this role you will ensure all necessary information is obtained to process the authorization requests and resolve issues while demonstrating you're above and beyond client focused attitude.

What you need to succeed:

  • You like helping people - this is non-negotiable;
  • You are a good communicator - you are clear, concise and friendly;
  • Bilingualism is an asset in this role, but not a show stopper;
  • Whatever it takes attitude, you like a new challenge every day;
  • You have earned a post-secondary diploma or degree and/or relevant working experience in Medical Office Assistant or Administration or equivalent;
  • Strong technical aptitude - you can multitask and navigate between multiple software applications simultaneously;
  • You are a problem solving master with strong critical thinking skills; you understand client needs and learn quickly how to get the best results in any environment.
  • You can handle the good and challenging calls/cases;
  • Have the ability to work quickly and accurately under pressure of time restraints
  • Have the ability to work on your own and as a team member
  • Be well organized, with excellent time management skills
  • Demonstrate mature and professional judgment and decision making ability

Security Clearance: In conjunction with our contract with the Federal Government, you will be required to have Reliability Status Clearance (Enhanced Level B) through the Public Works and Government Services Canada Department prior to your first day. This includes; Fingerprinting, Criminal Record Check and Credit Check.

We offer a best-in-class comprehensive total rewards package. Benefits include:

  • Defined Contribution Pension Plan and optional RRSP
  • 100% company-paid premiums for health and dental benefits
  • Additional Personal Spending Account
  • Additional Health Spending Account
  • Annual Incentive/Bonus plan
  • Vacation Time, Sick days and Personal/Family days
  • Optional additional vacation purchase plan
  • Employee and Family Assistance plan with additional access to online doctors, virtual consultations
  • Access to a variety of company training, development and corporate wellness activities, earning Medavie title of one of ?Canada's Most Admired Corporate Cultures'
  • Flexibility in physical work location. Work from home/hybrid options available

We are an Equal Opportunity Employer.

Medavie Blue Cross strives to foster a culture where everyone is enabled to achieve their full potential - a culture of diversity, equity and inclusion (DEI) where we live our values every day in the way we treat each other, our members and the communities we serve.

Accessibility is a top priority. For applicants with disabilities, we provide accommodations throughout the recruitment, selection and/or assessment process. If selected to participate in the recruitment, selection and/or assessment process, please inform Medavie Blue Cross Human Resources staff of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation. All personal information is collected under the authority of the Municipal Freedom of Information and Protection of Privacy Act.

We have implemented a COVID-19 Vaccination Policy as part of our ongoing efforts to protect the health and safety of our employees, partners, plan members and the communities where we live and work. For employees who must work in our offices, we have taken every precaution to ensure health and safety by providing strict protocols and practices to meet legislated client and company needs, as well as modifications to the worksites.

Proof of full vaccination is required for all employees at Medavie Blue Cross.

We would like to thank all candidates for expressing interest. Please note only those selected for interviews will be contacted.

Job Segment: Medical, Secretary, Equity, Administrative Assistant, Medical Office Assistant, Healthcare, Administrative, Finance

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