Job Title

HR Manager, Philippines

Job Description Summary

The HR Manager is responsible for proactively partnering with the business leaders in areas such as organization design, employee relations, talent and performance management, employee engagement, leadership coaching, talent development and workforce planning.

The HR Manager works closely with the business to anticipate and communicate HR related needs proactively and ensure all HR initiatives and programs are implemented effectively and aligned with Cushman & Wakefield's strategic priorities.

By understanding business strategy and working closely with the business leaders and the HR COE (Centre of Excellence teams), the HR Manager plays a pivotal role in talent management, recruitment / strategic hiring, promoting diversity, equality and inclusion and leading employee engagement and employee value proposition activities to help the business leaders adapt to the workplace of the future.

The HR Manager ensures all employment law requirements are satisfactorily met across all areas of Human Resources, leads specific Human Resources projects and supported by data and analytics, provides professional HR guidance and support tailored to the business.

Job Description

Role and Responsibilities:

Partner the business:

Understand business strategy and assist leaders in designing effective organizations to meet current and future business needs and work closely with business line leaders and teams to identify and deploy impactful people strategies that enable growth and high performance

Drive HR initiatives, solutions and programs in alignment with HR and business priorities, based on organizational insights using data analytics

Provide appropriate coaching and feedback to people leaders and individuals

Anticipate and manage risks associated with potential critical talent loss. Take a holistic approach to leveraging and engaging internal talent as well as understanding local markets to help the business leaders attract and retain top talent

Operationalize and implement people related components of business transformation and change programs

Promote employee engagement and value proposition activities

Actively promote diversity, equity and inclusion in all aspects of people and culture

Provide HR Expertise:

Help to design and implement HR projects

Work with business leaders as well as SME teams within HR, to provide a seamless, HR experience

Support the end to end delivery of Cushman & Wakefield's HR practices for the employee lifecycle including talent acquisition, managing payroll, workforce and budget planning, supporting on-boarding, succession management, leadership development, employee engagement, performance and reward, diversity and inclusion, facilitating the annual talent management processes, organizational design and development.

Oversee processing of employee's visa for visit & training to other countries; processing of papers for employment and relocation of foreign nationals to the Philippines; signoff on monthly reporting.

Work with Asia Pacific's HR Centre of Excellence (COE) leadership to contribute as a regional HR partner to the ongoing development of these practices to support the attraction and retention of employees

Provide guidance to employees on Diversity & Inclusion and CSR initiatives

Understand compensation strategies and take an active role to ensure compensation, strategic hiring, business cases and commercial management is paramount for business leaders

Leverage HR technology platforms such as Workday to deliver value to business leaders and employees using simple, streamlined processes for an efficient and effective HR service to the business. Provide ongoing education to leaders and employees on ways they can maximize the value they receive from HR technology so that the platforms are business enablers, not obstacles

Deliver and ensure adherence to Company required training, particularly related to performance management, bullying, sexual harassment and discrimination or specialist leadership training

Review, establish, implement and communicate policies and compliance initiatives across the region

Counsel leaders and the HR team on compliance matters related to local employment laws and culture

Employee Relations Management:

Provide expertise in managing employee relations matters and ensure an effective investigation process to deal promptly with grievances

Make accurate and informed decisions regarding when an investigation is required and where required carry out investigations according to best practice principles

Work with people leaders on restructures to ensure that they follow all legal requirements and can be commercially justified

Lead and/or support (as appropriate) performance management of poor performing employees, including (where appropriate) the development of a Performance Improvement Plan

Manage legal risk appropriately and in a commercially sensible matter

Brief external legal counsel (where required) and prepare materials for any legal proceeding (where appropriate)

Represent Cushman & Wakefield at any conciliation or mediation

General Responsibilities:

Work safely and avoid placing yourself or anyone else's health and safety at risk by your acts or omissions

Comply with Cushman & Wakefield Environmental policies and adhere to procedures and work instructions that are relevant to your activities

Operate in a manner that will minimize any adverse environmental impacts associated with your activities

Understand the Cushman & Wakefield brand and expertise of services delivered to ensure all opportunities to provide a full service offer to clients is available

Promoter of Cushman & Wakefield's Purpose & Values:

Be an advocate of Cushman & Wakefield's purpose and values. Together with the business create a culture which is open and connected and which expects the highest standard of behavior and ethical conduct throughout the company.

Articulate and live the Cushman & Wakefield culture, model organizational values and required behavior and hold others (employees and peers) accountable for their actions by identifying and acting on behavior which is inconsistent with agreed standards

Performs other related duties as required or requested

Key Skills and Capabilities

HRBP Expertise:

Understanding of multiple HR disciplines, such as talent acquisition and development, employee retention, employee relations, organizational effectiveness, compensation practices and diversity

Broad and working knowledge of legal frameworks, relevant Awards and Enterprise Agreements and ability to, lead negotiations as required

Expertise in coaching, counselling and influencing a high performing, diverse and inclusive culture

Ability to lead and drive change and innovation in HR practices

Strategic Thinking - demonstrated business acumen with a proven ability to:

Quickly understand business and profitability drivers, contribute to business strategies and implement solutions in an appropriate and timely manner

Understand strategic priorities and governance requirements to identify opportunities and risks

Understand strategic organizational issues related to the service line

Develop and implement HR initiatives in a business oriented and cost-effective manner


Leadership and change management skills with the ability to motivate and influence others and drive multiple initiatives simultaneously

Proven ability to manage and build relationships with leaders and team members in dispersed locations

Collaboration & Communication:

Strong interpersonal skills - adept at collaborating, influencing and developing relationships at all levels of the organization, even in demanding situations

Ability to operate effectively in a matrix environment, cultivating strong relationships locally and regionally

Translate back office HR operations into meaningful information for the business

Demonstrated capability partnering and working with a variety of HR Centers of Excellence (COE)

Personal Qualities:

Ability to work well under pressure, balance multiple priorities and produce results

Proactive approach, commercially focused execution skills. Able to prioritize with attention to detail and operates well in a changing environment

Strong personal integrity and the capability in dealing with confidential information

Tenacity and patience to deal with ambiguity and change

Personal and professional credibility

Strong qualitative, analytical and statistical skills

Excellent written, verbal and listening capabilities, critical thinking and problem-solving skills.

Professional Experience

Experienced HR Business Partner with large corporate professional experience.

Bachelor's degree in human resources, business or psychology preferred.

Hands on experience translating business requirements into functional solutions with a demonstrated track record of managing HR projects including planning, delivery and continuous improvement and mobilizing people related components of a change program.

Knowledge of relevant regulatory environment and applicable employment laws.

Hands on experience with HR Technology platforms including Workday.

A capable and confident communicator, with strong personal presence. Ability to communicate effectively at all levels of an organization

Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local

Employer Information

York, ON, Canada
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