About Compugen

Compugen is one of Canada's largest privately-owned Information Technology (IT) Solution Providers. We help customers design, acquire, integrate and operate technology. Our mission is to help organizations realize new possibilities. Every day, our dedicated staff across North America focus on providing extraordinary customer service and support experiences to private and public sector organizations. We combine breadth of skill, depth of expertise, and commitment to operational excellence at scale to deliver exceptional, customer-focused experiences.

If you are driven to make a difference, relentlessly curious and collaborative at the core, we'd love to talk to you. Join us and help us make a difference.

Overview

The Inside Sales Representative will support the team efforts in maximizing sales and customer satisfaction. You will do this by ensuring that key accounts that are supported by this position, gain confidence in Compugen and assurance that the company can effectively meet their needs.

Responsibilities

  • Liaise directly with assigned accounts in order to identify and resolve customer needs & build strong relationships
  • Support Customers and teams nationally
  • Provide quotes to assigned customers according to service level agreements (SLA's)
  • Enter & validate sales orders in a timely manner & according to SLAs
  • Ensure that orders are efficiently expedited and delivered on time and within SLA's
  • Function in an Inside Sales capacity, adding support & contributing to meeting sales targets and quotas
  • Liaise with various departments in order to provide smooth order flow and successful resolution of customer requirements
  • Resolve any order-related problems using tenacity, persistence and a high level of diplomacy
  • Manage Evaluation product
  • Successfully promote and sell Compugen as a full service, value added IT systems integrator
  • Maintain and develop a high level of knowledge of new technology and the company's solution offerings
  • Prepare product transitioning and product roll-out for assigned accounts

Qualifications

  • Successful candidates must be energetic, professional, proactive and positive
  • Ability to build sustainable relationships of trust through open and interactive communication
  • A philosophy that customer service is paramount and an ability to resolve customer needs in an innovative and effective manner is the key success factor of this role
  • Ability to multitask
  • Exceptional organizational skills and ability to work under pressure
  • Attention to detail and excellent communication skills is critical
  • Experience in the IT industry an asset
  • Microsoft Tools (Excel, Word, Outlook, Teams) an asset
  • Experience working in a VAR or distribution channel experience would be beneficial
  • Post-Secondary education or equivalent experience required

Consistent with our commitments to equity and diversity, we actively recruit from all designated groups. We also provide employment accommodation upon request to current staff members and to applicants during the recruitment process. We aim to provide a work environment where excellence is allowed to flourish and diversity is prized. Compugen is committed to providing accommodation throughout the interview and employment process. If you require an accommodation, the hiring manager and the human resources contact will work with you to meet your needs


Employer Information

Winnipeg, MB, Canada
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