Because we believe connections unite us, possibilities fuel us, and moments define us.
As we grow our team, the well-being of our team members remains our top priority. To ensure the health and safety of our team members, including those in the recruitment process, our team members are temporarily working from home.
We are currently seeking an experienced leader for the role of Sr Manager, Sales Enablement within the Sales Operations organization. Reporting to the Director, Sales Transformation and Support, the successful candidate will be someone that is passionate about Sales processes and delivering a frictionless customer experience. The Sales Transformation team is responsible for knowing the obstacles our sellers face in the field, the common scenarios of how our sellers engage with prospects and clients, and partner with IT, and the Mission Possible team to deliver requirements and solutions that will allow teams to drive and accelerate revenue growth.
This role will be accountable for driving the change management plans required to successfully roll out of and build adoption to our new CRM tool within the Sale organization - ensuring they have the tools, skills and knowledge required to be successful and effective as possible.
To be successful in this role you will be a leader with strong written and verbal communication skills, and have experience presenting to all levels within the organization. You will have strong knowledge of Salesforce as well as a strong attention to detail, analytical skills with the ability to problem solve well-judged decisions. The successful candidate will also be able to demonstrate strategic thinking and independent management skills.
What you will be doing:
Participate in design sessions, provide inputs based on current process, pain points. Gather additional feedback on current process, intricacies of various teams and pain points of various teams - Be the voice of Sales and ensure Sales requirements and feedback is captured, there are no gaps in the process
Attend and participate in all the applicable design and demo sessions; Ensure impacts to the channel are clear, prepare procedural documentation, targeted communication, FAQs, Support plan
Leads or participates in defining impact assessments associated with each implementation release and the development of change/communication plans designed to positively influence or change behaviour; develops tailored messaging; and identifies appropriate distribution channels
Participate in all Change Management/SE/Project Update sessions
Review Impact assessments and provide necessary feedback
Escalate issues as required: leadership, MP product, R4B product, SFDC team
Engage SMEs where applicable to ensure no gaps in the assessment
Design, gain alignment on launch and E&A plan: communication, training, resources, post launch support
Create metrics for channel/measures of success
What you will bring:
5+ years of relevant enablement experience, including corporate learning experience, in a mid-to large-sized, fast-scaling organization
Hands on Salesforce knowledge
Minimum of 5 years B2B sales and or product marketing experience
Prior people management expertise to hire, retain and coach a team
Ability to plan, manage and deliver multiple, concurrent, and complex work streams in a matrixed organization with aggressive timelines
A passion for enablement trends and activities, proactively seeking out opportunities to optimize the program and scale the sharing of best practices
Proven track record in sales enablement, customer and sales facing content creation, new product introductions and lifecycle management, business case development and training
Capacity to thrive in an environment of constant change, unpredictability and ambiguity
Well-developed leadership, management, and strategic-thinking skills, with the ability to excite and lead others, capitalizing on individual strengths to drive collaborative outcomes
Simplicity and creative approaches that are solution/outcome-oriented, constantly looking for ways to do things smarter, better and more efficiently
Strong understanding of Rogers and Competitive B2B sales offerings in Telco, and SaaS
Schedule: Full time Shift: No Selection Length of Contract: No Selection Work Location: 1 Mount Pleasant (083), Toronto, ON Travel Requirements: No Selection Posting Category/Function: Project Management & Call Centre Operations Requisition ID: 250071 Together, we'll make more possible, and these six shared values guide and define our work:
Our people are at the heart of our success
Our customers come first. They inspire everything we do
We do what's right, each and every day
We believe in the power of new ideas
We work as one team, with one vision
We give back to our communities and protect our environment
What makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential. At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Rogers FAQ . Posting Notes: