Job Summary

This opportunity will be used to staff two different types of positions:

1. Graphic Designer

2. E-Learning Developper

Major responsibilities:

  • Design, create, produce and prepare a variety of skilled graphic design, animation, audiovisual, simulation and/or script design and layout work in preparation of various posters, exhibits, advertisements, slides, computer-based presentations and/or learning products, brochures, books, newsletters and flyers using diverse production techniques that include computer graphic systems and software,
  • Conduct and schedule meetings with clients to gather information and identify their needs and expectations for visual communications solutions and recommend the most effective methods,
  • Prepare and submit a preliminary layout or sketches to the client including the range and scope of the work and realistic timescales and costs in order to produce and present the finished design for approval,
  • Research and purchase digital images, graphics, animation and video footage, audio file and/or simulations for specific projects by evaluating special licensing options and copyright required for the appropriate application and reproduction run and guarantee proper usage is applied,
  • Provide subject matter expertise and analytical thinking of the concept by studying and analyzing information and material to aid in the development and delivery of creative and innovative graphic design solutions,
  • Prepare documents for printing by writing notes and instructions on printing and ensure quality of final layout,
  • Conduct research, evaluate and test state-of-the-art technologies, tools, procedures and applications in order to support the planning and development of corporate and operational graphic and multimedia requirements on a multiuser LAN based system,
  • Provide and advise all employees of the use of the service visual identity by developing and implementing the Graphic Standard Guide to be applied to all internal and external products representing CSIS,

  • Ensure that all service products comply with the Government of Canada Federal identity Program (FIP), Common Look and Feel (CLF 2.0), Treasury Board Communications Policy, Creative Commons licensing Canadian Environmental Quality Guidelines and related CSIS policies and procedures,
  • Liaise with other domestic and international government departments or law enforcement agencies to maintain awareness of practices and procedures regarding the use of our service visual identity if needed,
  • Provide all of the technical support and prepare communication products for the Director and executive briefings and presentations internally and externally.

Additional major responsibilities for the E-learning Developper:

  • Act as the Project Manager for the development/updating of technology-based learning products.
  • Develop procedures and provide all of the technical support for all employees using technology-based learning products, for instructors and branches/regions designing technology-based learning products, for training administrators from all branches and regions, and prepare communication products such as reports and statistics for the executive's briefings and presentations internally and externally.
  • Administer and maintain the Service's corporate Learning Management System, including planning, implementing, supporting/training, reporting and evaluating new functionalities. This also includes liaising with the proper IT resources as required and requesting services from the vendor as required.


  • College diploma (2-year program) in multimedia, graphic design or a related field and four (4) years of experience* or,
  • College diploma (3-year program) in multimedia, graphic design or a related field and three (3) years of experience* or,
  • Undergraduate degree in multimedia, graphic design or a related field and two (2) years of experience*.

The educational program must be from an accredited learning institution recognized in Canada.

If you completed a program outside of Canada you will be required to obtain proof of a Canadian equivalency at your expense through a recognized credential assessment service.

Note: A higher level of education related to the position may be recognized as experience.


  • Providing graphic design services for internal and external target audiences,
  • Providing advice and creative guidance on design concepts and on creative projects,

  • Experience using applications such as, but not limited to, Acrobat Pro, Photoshop, Illustrator, In Design, and/or Dreamweaver.

Note: Applicants who do not meet the required years of experience may be considered for an underfill opportunity, which will provide the successful applicant with a professional development plan. Underfills are appointed at a lower level until they have reached the objectives outlined in their development plan. Once the employee meets the required objectives, they will be promoted to the full working level of the position. The duration of the professional development plan may take between one (1) year to four (4) years to complete.The development plan and salary will be determined following an evaluation of your qualifications.

Assets for all positions:

  • Experience in creating and producing output-ready files for printed communications and viewer-ready files for digital media.
  • Knowledge of multimedia software, including, but not limited to, Adobe After Effect and Adobe Premiere.
  • Experience with processing and presentation software such as PowerPoint, Word and Sharepoint.
  • Knowledge of Government of Canada processes and practices.

Assets specific to the E-Learning Developer position:

  • Experience in the development of online courses.
  • Experience in synthetic simulation tools or gaming engines, including creation of 3-D assets.

  • Experience in project management.


  • Rigour
  • Teamwork
  • Creativity and innovation
  • Client service
  • Initiative

Conditions of Employment

Not applicable


Applicants must clearly demonstrate in their application for which position(s) they want to be considered for: Graphic Designer and/or E-Learning Developper.

If successful, the candidates will be invited to an interview and a role play exercise.They will also be asked to provide a portfolio.

The majority of work in our organization must be done in the office and cannot be performed at home.

Reference Links

  • Salary Grade Breakdown


Candidates must be eligible to receive an Enhanced Top Secret security clearance. The process involves a security interview, a polygraph, and a background investigation that includes credit and financial verifications. The use of illegal drugs is a criminal offense. Drug use is an important factor considered in your reliability and suitability assessment during the selection process. Therefore it is important not to use any illegal drugs from the time you submit your application.



Applicants must clearly demonstrate in their application how they meet each Education and Experience criteria. Failure to do so will result in the applicant being screened out of the career opportunity.

CSIS is a separate employer and is not subject to the Public Service Employment Act (PSEA). CSIS has its own classification, compensation system, and a different staffing regime. As such, we use a different staffing process and terminology.

CSIS is committed to building a workforce that is truly representative of the Canadians it serves by cultivating a diverse and inclusive workplace environment. This will be achieved by increasing employment equity group representation (including persons with disabilities, visible minorities, Indigenous peoples, and women) at all levels within the organization through hiring and talent management practices. We will also ensure that appropriate accommodations are made (e.g., specialized equipment, changes to physical workspace) to provide employment opportunities for all qualified candidates. In support of achieving a greater, diverse and skilled workforce, we strong encourage those individuals who belong to one or more of the employment equity groups to self-identify when applying.

Should you require accommodation in relation to a disability, please tell us at the beginning of the selection process. This information will be kept confidential.

The personal information provided in your application is protected under the Privacy Act and will be held in Personal Information Bank SIS/P-PU-025.

We thank all applicants for their interest in CSIS. However, only those who are selected for further consideration will be contacted.

Employer Information

Ottawa, ON, Canada
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