EQ Works, a leader in geospatial data and artificial intelligence driven software is now in the Cash Back rewards space with the recent acquisition of Paymi.
Paymi is a rewards app that gives members cashback for their spending across the Shop, Dine and Play verticals. Paymi uses card linking technology to enable consumers to receive cash back rewards for credit and debit card transactions and offer merchant partners the ability to understand more about their customers to drive greater sales and increase market share. Paymi helps their merchant partners deliver incremental sales and market share growth by leveraging industry leading insights and strategy.
Real Customers. Real Data. Real Results
About the job
The right candidate is creative, customer-centric and tech-savvy, with experience managing both inbound and outbound customer communications, including correspondence email, social media, etc. In addition to managing direct correspondence with individual members to resolve issues, the successful candidate will also manage the member communications strategy across all channels.
Managing member inquiries though the general mailbox and other channels
Liaise with tech team to resolve member issues
Manage core day-to-day social media content management and operations
Responsible for content planning, development of visual assets and copywriting, execution and creative optimization process end-to-end, to attract engage and grow audience
Maintain consistent visual tone and voice across all social channels
Assist to develop and own the execution of the monthly content calendar(s)
Create and execute regular email communications for members, including regular newsletters, special promotions and contests
Have a university degree in Marketing, Communications, or similar field
Experience managing email marketing campaigns
Social media expertise and experience managing professional accounts across social platforms
Excellent written communication skills
Proficient managing email campaigns with Mailchimp
Are entrepreneurial and a self starter
Are excited about building something new from the ground level and are not afraid of pivoting.
Are looking for a small, start-up, scrappy working environment
Are a team player, open to wearing many hats and contributing in whatever way you can to achieve company success.
EQ works is an innovative and data driven company with a track record of success. The Incentives division is new, providing the ability for the successful candidate to influence the future of the business. EQ offers competitive benefits while maintaining a flexible work-life balance. The team is currently fully remote due to COVID-19. In office perks include a centralized Yorkville location, in office snacks, tea and coffee bar and most importantly, a great team with great