Reporting to the Sales Administration Team Lead, you play an important role in the support of the sales teams. You are the primary contact person in the main office for dealing with purchaser enquiries regarding any and all aspects of their transaction and you are responsible for the administration and management of day-to-day single-family, estate, and multi-family home sales activities, including processing, tracking, monitoring and reporting in relation to sales and closings.
Your Key Deliverables
Prepare all correspondence that is sent to purchasers, lawyers, banks, realtors, etc., and ensure all information is accurate and correct. Responsible for reviewing/adding all customer information regarding sales into our current database systems.
Check all final home pricing worksheets for accuracy and distribute as required.
Provide the legal department all relevant information for the preparation of the statements of adjustments, Review and sign off on all customer accounts / final statement of adjustments.
Written confirmation of closing dates with purchasers.
Co-ordinate signatures on new home warranty documentation and distribute.
Prepare and submit daily bank deposits for all Single Family & Multi-Family funds.
Send out realtor commission letters as required.
Send out referral letters and cheques as required.
Co-ordinating Lot Holds, Purchasing, & communicating Lots Purchases to the construction teams based through our current lot management system.
Prepare & validate all financial approvals & ensure accuracy in purchasing and firming documentation for production & commissions.
Co-ordinate documentation & mainstream files for various departments. Ie. Design, Estimating, Interior Design, Construction, & Legal.
Liaise with lawyers and lenders as required in regards to processing of mortgage applications, transfers of land and closing statements.
Liaise with condominium corporations as required.
Liase with various departments in Brookfield to mainstream align documentation ( Design, Construction, Estimating, Interior Design, & Legal).
Liase with all Sales Team to co-ordinate any purchaser documentation.
Generate & review information provided in weekly/monthly/quarterly sales schedules and closing reports.
Check all documents for accuracy and report any concerns to accounting prior to releasing information to customers.
Track MLS Agreements currently within Brookfield Residential.
Track all referrals applicable to the appropriate sales teams.
Tracking Firming's monthly for commission payouts to sales.
Lot Inventory keeper for each community.
Experience in Administration
3-5 years customer service experience
Strong attention to detail and proven accuracy skills
Able to communicate effectively with multiple stakeholders using multiple communication modes
Proficient in computer systems, database management systems and Microsoft Suite, including Word, Excel, and Outlook
Proven ability to be a self starter and solution focused
Strong organizational and time management skills
Able to work independently and collaboratively in a fast-paced environment
High School Diploma
Nice to Haves
Home Building Knowledge not required but would be of asset
Legal conveyance experience not required but would also be of asset
We are proud to offer our employees what they value most:
- Competitive compensation
- Excellent extended health benefits
- Flex-spending account
- Work-life balance
- RRSP matching
- Generous tuition assistance program
- Leadership development and mentorship programs
- Charitable donation matching
- A culture based on our values of Passion, Integrity and Community Your New Home
Brookfield Residential is a leading North American land developer and homebuilder with one goal in mind
- to create the best places to call home. From the development of award winning master-planned communities, to the building of well-designed homes and commercial properties, we are committed to cultivating exceptional life experience for our customers and for our employees.
Building great communities and homes takes vision and dedication, but most importantly, it takes a strong team. Having been in business for more than 60 years, we know it is our people who make Brookfield Residential what it is today. We were humbled to be named by Aon as one of the Best Employers in Canada and U.S. in