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Communications and Engagement Officer

Job Status

Regular Full Time (Exempt)

Position Overview

The City of North Vancouver is the urban core of the beautiful North Shore and has a long-term vision to be ?The Healthiest Small City in the World?, with five key priorities to be a City for People, a Liveable City, a Vibrant City, a Connected City and a Prosperous City.

The Community and Partner Engagement department is looking for an experienced and dynamic individual to fill the role of Communications and Engagement Officer. We are looking for a senior level communicator experienced in media relations, strategic communications planning, public engagement, internal and stakeholder communications, crisis communications and issues management for this exempt role at the City.


Reporting to the Manager, Communications and Engagement, you will supervise a small team of communications professionals and provide strategic and tactical communications and community engagement deliverables to the City. You will assist the Manager by overseeing the creation and implementation of dynamic communications and civic engagement strategies and activities; oversee graphic standards, print and digital materials; promote success stories to ultimately increase citizen participation and promote awareness of City programs and services. You will also liaise between City departments, stakeholders, and partners, and ensure all communications campaigns are executed full circle, maximized and evaluated. Other responsibilities include proactive and reactive media relations, issues management and leading communications in emergency situations.


Your qualifications include a degree in communications or media relations, with considerable relevant work experience in a supervisory capacity, preferably in a municipal environment. A thorough understanding of the technologies and tools specific to the development of print and online materials, website, digital, apps and social media platforms, is required. You will also have demonstrated interpersonal and leadership skills and thrive in a fast paced environment. Considerable background in strategic communications planning, critical thinking, creativity with a keen sense of design esthetics, and excellent written communications round out your technical skill set. A valid class 5 BC Driver's License is required.


We offer an attractive remuneration and benefits package for this exempt position.

Hours of Work

Compressed work schedule.

Additional Information

During the recruitment process, applicants will be requested to provide a current Police Information Check (PIC).

How to Apply

If you are passionate about making the City of North Vancouver an even greater place to live, work and play, apply online through the Career Portal at by Monday, July 26, 2021.

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