In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health) patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.
Reporting to the Community Director for a geographic region, the Project Manager Integrated Primary and Community Care (IPCC) is responsible for supporting community focused health and care (CFH&C), a key organizational strategy, through advancing service integration for target populations.
In partnership with the Community Director and Medical Director, the PM works with local operational and program leaders to develop and implement innovative models of care that result in integration of Island Health community services (e.g. Home and Community Care, Seniors and Spiritual Health, Mental Health and Addictions and Public Health), as well as across the continuum of care including with non-Island Health service providers (e.g. local physicians, non-profit agencies and private practitioners). The PM facilitates the adaptation of practices and processes consistent with the Island Health wide strategy for CFH&C including strategies to support all VIHA staff and clinicians through these changes.
The PM, in partnership and with direction from their Director, works with others (including patients/family, different community agencies, Divisions of Family Practice, the Regional Support Team, and a range of corporate supports) to develop, coordinate, implement and evaluate a plan for CFH&C in the communities they work.
Furthermore, the PM fosters the development of multi-stakeholder, multi-sectoral groups that identify and take action on priority issues in their communities related to the determinants of health and promotes building capacity within communities.
The PM is part of an Island-wide IPCC Collaborative, with matrixed reporting to the IPCC Director or delegate, and will be responsible for leading aspects of regional and health authority wide strategies for CFH&C.
Education, Training And Experience
A level of education, training and experience equivalent to a degree (Master's preferred) in Business Administration, Health Administration, Public Administration, Leadership, or health-related field such as health sciences, nursing or medicine, or social sciences. Minimum five (5) years' experience working in a health care environment and five (5) years' recent, related experience in project management, strategic planning, and patient and community engagement.
Skills And Abilities
- Proven ability to utilize project management tools, methodologies and templates to effectively plan, prioritize, and manage projects in a set time line, and to track and report progress.
- Experience leading and facilitating large scale change with multiple stakeholders; knowledge of current theories and practices of change management is a strong asset.
- Demonstrated effectiveness in building partnerships with health professionals, family physicians, patients and community groups/programs/services in diverse communities; experience with patient and public engagement and/or International Association of Public Participation (IAP2) methodologies principles is highly desirable.
- Demonstrated knowledge and ability in clinical health care practice, education and program planning, development, implementation and evaluation.
- Demonstrated expertise in facilitation, consensus building, networking, and liaison between multiple stakeholders.
- Understanding of health care system and demonstrated ability to provide progressive and innovative approaches to service delivery and program issues.
- Demonstrates an awareness of cultural safety and supports processes that lead to greater cultural safety throughout the continuum of health services.
- Ability to lead and participate in qualitative improvement processes (e.g. Patient Journey Mapping, LEAN design) and develops an environment where quality improvement principles are fostered.
- Exceptional leadership skills with proven ability to bring about change.
- Proven interpersonal skills including the ability to communicate clearly and effectively both verbally and in writing with stakeholders internal and external to the organization.
- Demonstrated commitment to client focused services and teamwork.
- Ability to teach using adult learning principles.
- Knowledge and experience with Microsoft Office Suite and internet and e-mail systems.
- Physical ability to perform the duties of the position.
- Valid BC Driver's license.