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Position Overview

The Department of Communication Coordination within the Office of Advancement is currently seeking a Full-time Regular Specialist, Professional Development.

The Specialist, Professional Development reports to the Senior Director, Communications systems and planning in Advancement Communications and is responsible for developing, executing and maintaining the Advancement Communications Professional Development program.

This position owns the Communications Professional Development program and handles all aspects of its creation and management. This includes collecting input on curriculum from team members, recruiting subject matter experts on campus, building course schedules, managing course registration systems, helping with live streaming through Zoom, measuring participation, reporting on program satisfaction and generally ensuring Professional Development is executed successfully.

Works independently in managing the day-to-day operation of the professional development program. Acts as an advisor to Communications staff regarding the Professional Development program, schedule, in person and on demand courses.

The ideal candidate for this role has experience running large programs with multiple deliverables and stakeholders. Has worked closely with clients or stakeholders in a training or talent development setting and has created schedules for the delivery of course work or similar materials.

Position Description

Summary of Key Responsibilities (job functions include but are not limited to):

  • Collect input on curriculum from Advancement Communications team and Communicators across campus
  • Recruit and work with faculty representatives and instructors to finalize learning outcomes, scope/duration/intensity and key points to cover
  • Build course schedule
  • Submit updates to Advancement Communications team and Communicators across campus
  • Budget for incidentals as needed
  • Build and execute satisfaction surveys
  • Measure and report on engagement, participation and satisfaction (with support from the Advancement Coordination team)
  • Share final session reports with presenters
  • Maintain Professional Development web portal
  • Organize live sessions through Zoom
  • Build and execute campaign programs and program updates in Zoom and Marketo
  • Record live events for future self-directed course offerings
  • Moderate live sessions, introducing instructor and providing Zoom support
  • Download registration and attendance reports from Zoom, track attendance in live sessions

Qualifications / Requirements:

  • Minimum 3
  • 5 years of project management, course development, Human Resources, talent management, or client service experience
  • Undergraduate degree, diploma or recognized credential; a combination of education and experience will be considered
  • Experience running complex projects which require the creation of documentation, process development, and a high level of organization
  • Confidence to initiate and execute a plan with support from the Senior Director, Communications Systems and Planning and the Advancement Coordination team
  • Strong interpersonal skills and an ability to work with a wide variety of stakeholders
  • Demonstrated ability to prioritize and organize work, handle multiple tasks and meet deadlines
  • Capability to liaise with other departments within the University is essential
  • Experience with email marketing systems (eg. Marketo) and content management systems (eg. Drupal) would be a benefit

Application Deadline: June 15, 2021

We would like to thank all applicants in advance for submitting their resumes. Please note, only those candidates chosen to continue on through the selection process will be contacted.

Additional Information

This position is part of the AUPE bargaining unit, and falls under the Specialist/Advisor Job Family, Phase II.

To find out more about management and staff opportunities at the University of Calgary and all we have to offer, view our Management and Staff Careers website.

About the University of Calgary

  • a living, growing and youthful institution that embraces change and opportunity with a can-do attitude. Located in the nation's most enterprising city, the university is making tremendous progress on its Eyes High journey to be recognized as one of Canada's top five research universities, grounded in innovative learning and teaching and fully integrated with the community it both serves and leads. The University of Calgary inspires and supports discovery, creativity and innovation across all disciplines. For more information, visit ucalgary.ca.

The University of Calgary has launched an institution-wide Indigenous Strategy in line with the foundational goals of Eyes High, committing to creating a rich, vibrant, and culturally competent campus that welcomes and supports Indigenous Peoples, encourages Indigenous community partnerships, is inclusive of Indigenous perspectives in all that we do.

The University of Calgary recognizes that a diverse staff/faculty benefits and enriches the work, learning and research experiences of the entire campus and greater community. We are committed to removing barriers that have been historically encountered by some people in our society. We strive to recruit individuals who will further enhance our diversity and will support their professional success while they are here. We encourage all qualified applicants to apply, however preference will be given to Canadian citizens and permanent residents of Canada.

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