This is a provisional classification. Formal classification procedures will be initiated by the Compensation & Job Evaluation Unit in approximately six months. About Dalhousie University
Dalhousie University is Atlantic Canada's leading research-intensive university and a driver of the region's intellectual, social and economic development. Located in the heart of Halifax, Nova Scotia, with an Agricultural Campus in Truro/Bible Hill, Dalhousie is a truly national and international university, with more than half of our 19,000 students coming from outside of the province. Our 6,000 faculty and staff foster a vibrant, purpose-driven community, that celebrated 200 years of academic excellence in 2018. Job Summary
The Student Affairs Communications unit works with stakeholders across the Division of Student Affairs to promote services and programs that support the academic experience, leadership development, diversity and inclusion, community involvement, health and wellness, and the overall student experience. Reporting to the Senior Digital Communications Advisor, Student Affairs, the Communications Officer, Mobile App position will work with key stakeholders and cross-functional teams, both within Student Affairs and across the university. The ideal candidate will have experience assisting organizations in the development and execution of a mobile engagement strategy through a deep understanding of user experience, accessibility and mobile app trends. Key Responsibilities
- Develop and execute a mobile strategy in partnership with key stakeholders across the university to support student engagement and provide targeted/personalized content.
- Monitor efficacy reports/engagement metrics and other key benchmarks to make recommendations and establish KPIs.
- Develop supporting policies, procedures, community/user guidelines, governance plans, and training resources.
- Manage and moderate the Dal Mobile Student Feed: administrative controls to delete posts, manage profanity filters, and review flagged posts.
- Create and manage engaging and informative content relevant to the student audience and establish and manage editorial processes, including stakeholder content to be published via Dal Mobile. Note
Occasional work on evenings or weekends may be required. Qualifications
Undergraduate degree in a related discipline (i.e. journalism, public relations, marketing or communications) with at least five years of relevant experience (or equivalent combination of training and experience) is required. Exceptional communication skills, including strong writing abilities, highly developed interpersonal, project management and leadership skills. Demonstrable experience leading and managing digital communications, content management systems, social media management, and mobile applications. Experience with UX design considered a strong asset. Given the fast pace at which the mobile app world moves, the incumbent should be passionate about emerging mobile trends. Job Competencies
The successful candidate is expected to demonstrate proficiency in Dalhousie's core and leadership competencies (https://www.dal.ca/dept/leaders.html), in particular:
- Respect & Inclusion
- Relationship Building
- Change & Innovation
Dalhousie University supports a healthy and balanced lifestyle. Our total compensation package includes a defined benefit pension plan, health and dental plans, a health spending account, an employee and family assistance program and a tuition assistance program. Application Consideration
Applications from current university employees and external candidates are assessed concurrently. Current university employees will be given special consideration.
We sincerely appreciate all applications and note that only candidates selected for an interview will be contacted directly by the hiring department or Human Resources. Diversity Statement
Dalhousie University is committed to fostering a collegial culture grounded in diversity and inclusiveness. The university encourages applications from Indigenous persons, persons with a disability, racially visible persons, women, persons of a minority sexual orientation and/or gender identity, and all candidates who would contribute to the diversity of our community. For more information, please visit www.dal.ca/hiringfordiversity.