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This posting will close on May 20, 2021 @ 11:59PM.
The Global Connected Services (GCS) Bilingual Advertising & Communications Coordinator plays a key role in driving the success of OnStar and Connected Vehicle Subscription Services.
Focused on putting the customer at the centre of everything we do, this role is responsible for coordinating all bilingual advertising and communication activities for OnStar, Vehicle Connected Services (retail & fleet) and SiriusXM in Canada.
At General Motors (GM), our GCS team is a team that lives within Innovation. Our Vision is to Empower our Customers and our Employees, Keep it Simple, Earn Trust and lead our industry into the future.
Coordinate Connected Services messaging and resource requests from product brand teams, including:
MOV pages, Brochures
Dealer digital assets
POP programs (where applicable)
Support execution of Canadian Connected Services AdComm plans
Review US member/owner CRM content
Development of product launch plans
Support Dealer sales and operations communication strategy
Maintain brand guidelines and legal disclaimer approvals/updates
Create and maintain project status documents and legal/brand/product approval
Liaise with various agency personnel, Global Connected Services (GCS) team members in Canada and US as appropriate.
Execute internal updates and communications to Dealers, Regions, Field Teams, and other internal stakeholders
Manage POS materials distribution with agency partners, includes determining quantities based on Dealer type and keep track of material inventory at the (DGN) Online Store to ensure it remains current, is replaced, or reprinted as needed
Maintain GCS Canada Tool Kit (ie. Global Connect Marketing Hub)
Attending meetings as required to discuss and clarify on briefs, requirements, deadlines and budgets
Support Advertising/Communication team on projects as required including, but not limited to:
Developing Global Connect leadership messages
Executing new projects that come from Innovate Now sessions
CRM executions (including DDN)
Creative project support
Overseeing day-to-day translation projects, serving as primary contact between translation partners and GCS team
Manage the relationship with external translation vendors both at a day-to-day functional basis but also in terms of performance and delivery to contract
Ability to directly translate/author select communications (e.g. leadership messages, internal broadcast scripts, urgent requests, etc.) as agreed upon and prioritized with supervisor (only when urgent requests come up)
ADDITIONAL JOB DESCRIPTION
Post Secondary Education Required
Fluently bilingual in French/English (read, oral, written)
Demonstrated strong oral and written communication skills
2 to 4 years Marketing and/or Advertising experience with demonstrated knowledge of traditional and digital communication platforms
Experience in executing social media and digital campaigns
Demonstrated strong organization and project management skills with the ability to manage multiple priorities with tight deadlines
Demonstrated interpersonal skills and ability to interact and influence various groups and levels.
Ability to manage working between client and agency partners as an integrator and as an influencer
Strong proofreading/copy editing background
Keen eye for attention to detail and consistency in language
Ability to work with multiple deadlines and projects simultaneously in a fast-paced, changing environment
Excellent organizational and time management skills
Proficient in Microsoft Outlook, Word and Adobe Acrobat
Working knowledge of Microsoft Excel and PowerPoint
Some exposure to Adobe InDesign would be an asset
General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities.
We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.
Equal Employment Opportunity Statement
Accommodation is available for applicants with disabilities. Should you be contacted by General Motors of Canada, please advise if you require accommodation. General Motors of Canada values diversity and is an equal opportunity employer.