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Description

Canada's premier RV company is growing once again. Woody's RV World has expanded into Abbotsford anchored with a brand new state-of-the-art impressive building.

Now serving Western Canada with the recent dealership addition in Saskatoon, our brand-new dealership in Red Deer, and now Woody's is in beautiful British Columbia. Woody's Calgary is looking for a Service Writer

The ideal candidate will have service experience at a RV dealership but other Service Writer experience will be considered. Customer service is our main priority, so remaining professional is always essential.

Requirements

Excellent customer service skills

Proficient computer skills

Ability to work unsupervised

Must be organized and self-motivated

Possess strong written and verbal communication skills

Motivated team player with a strong sense of commitment to the customer

Have the ability to deal with large volumes of work and be flexible to changing priorities

Ability to handle stressful situations in a calm and efficient manner

Ability to read and comprehend policy and procedure

Excellent verbal and written communication skills

Strong record of positive Customer Satisfaction results

High School diploma or equivalent preferred

Duties

Essential Duties and Responsibilities

  • Other duties may be assigned at a later date:

Book Appointments

Open new work orders, accurately recording customer information and requirements

Handle incoming phone calls in a professional manner

Deal with customer requests and questions in a timely and friendly manner

Keep customers updated as needed regarding ongoing repairs and offer explanations for work required and/or suggested so that customers can make informed decisions

Inform customers of upcoming repairs/services required

Confirm that all work and pricing is approved by the customer prior to work being performed

Monitor activities at service counter including customer contact, parts shipping and receiving

Complete various clerical duties including photocopying, faxing, sorting/filing, etc.

Receiving customer payments

Monitoring our online text messaging service

Contact

Please submit your resume through the form below Attention to: Rich Anderson

Email: Via Isarta

Thank you for your interest in Woody's RV World.

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