The Client Sales Executive will be responsible achieving sales targets through identifying opportunities to sell additional products and services within our existing account base. Working closely with the Customer Success Team, you will look for opportunities to expand the D2L product and service offering within accounts in an effort to directly support the client's eLearning strategy.


  • Responsible for exceeding revenue objectives within your assigned territory
  • Identify revenue opportunities within each client account
  • Managing a complex, enterprise solution sale to existing customers; moving the sale through the entire sales process actively engaging other D2L resources as necessary to ensure success
  • Develop a territory plan as well as, build and maintain Account Plans for each client account
  • Conduct regular meetings with clients (in person, on the phone or virtually) to foster the relationship and understand client needs
  • Effectively use the CRM tool to enter all sales information into the system
  • Effectively and efficiently deploy D2L resources at appropriate stages in the sales cycle to advance the sales process
  • Escalate issues to appropriate departmental managers or executives to ensure high level of client satisfaction
  • Be well informed about current industry trends and be able to talk intelligently about the education industry in the assigned area/region
  • Attend and participate in sales meetings, product seminars, trade shows and conferences


  • 5+ years in a sales-oriented account management role
  • Must have strong understanding of enterprise software sales cycles and dealing with top decision makers
  • Knowledge of eLearning/education technology industry an asset
  • Track record of successful achievement of assigned quotas
  • Must possess strong leadership, motivational, and presentation skills
  • Achievement oriented, with ability to multi-task and handle multiple clients in a dynamic, fast-paced environment
  • Ability to craft a solution with appropriate products and services that meet business goals based on client discussions
  • Effective communication, listening, negotiating and time management skills
  • Proven team player and ability to work well with others
  • Working knowledge of web and database technology
  • Solid account planning and forecasting skills

Why we're awesome...

Key reasons you should apply:

  • Supported to do the best work of your life
  • Mission to transform the way the world learns
  • #1 company in North America for Candidate Experience (beating out all the other companies you know). Plus, we have an amazing company that keeps winning awards for Most Admired Company Culture, Best Managed, Best Company for Young People, and so many others.

Plus, we also offer:

  • Flexible work hours
  • Two paid volunteer days
  • Health and wellness programs
  • Collaborative work environment
  • Stock options
  • Healthy snacks
  • Gym on site
  • Various committees including Environmental Advisory Committee and Social Committee
  • And lots of other great benefits

Employer Information

Kitchener, ON, Canada
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