We are an innovative legal and government-access services company looking for a new Client Advisor to join our growing team. We are an energetic office where we work hard, enjoy ourselves and have a positive impact on our community. We are the very best at what we do!

As a Client Advisor, you will answer inquiries about the services we offer and advocate on behalf of our clients to help them obtain various legal services.

We are looking for a warm and caring, values-driven person who enjoys connecting clients with solutions. You understand how to close a sale and you love doing so, but you can also relate to people in a way that ensures they feel listened to, appreciated and understood. You are professional and thorough in all that you do, and you can represent an industry-leading brand with consistent excellence. You are honest, hard-working and enjoy helping people, with a smile in your voice that people can feel through the phone. You can work independently and as part of a team.

RESPONSIBILITIES

  • Respond to incoming customer queries about our services.
  • Provide customers with the very best options available and help them choose our company.
  • Be a trusted consultant on our clients' journey to removing their criminal record or immigrating to Canada and take pride in understanding their needs.
  • Report out to the team on your successes, opportunities and threats on a weekly basis.
  • Build partnerships and expand our reach through affiliate and referral marketing.

Requirements

  • Strong interpersonal skills with an ability to build relationships, establish rapport quickly and be recognized by our clients as a subject matter expert and trusted consultant.
  • Self-driven with superior organizational skills, integrity and great follow-through on tasks.
  • Excellent communication skills, both written and verbal.
  • Flexible and willing to take on a variety of tasks in an open, entrepreneurial environment.
  • A quick learner. Experience working with a CRM system such as Salesforce or Maximizer is a strong asset.
  • Experience in sales and telephone-based customer service is a strong asset.
  • Education and/or experience in sales, marketing, immigration or criminology, is a strong asset.

Benefits

Health and dental benefits, performance bonuses. Our downtown offices are bright, spacious, well-equipped and friendly.

OTE $50,000

  • $60,000

Employer Information

Vancouver, BC, Canada
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