BILINGUAL CUSTOMER SUCCESS EXPERT - CSR
We are hiring!
DML Creation is growing its team of Customer Success Experts. If you have a passion for success and love sharing your skills in a team environment, then bring it! Because we’re continuously reinventing the relationship experience, which allows us to open all kinds of potential for our customers.
When you become part of the success team at DML, you become part of the personal connection that strengthens the bond we have with our customers. Every interaction we have is another opportunity for us to enrich the customer experience, because everything you do matters, and we take what our customers entrust us with very personally.
You do things differently - You’re curious - You’re looking for a new career opportunity - You want to develop your professional skills - And work with some of the best minds in the business…
Your main responsabilities will be:
- Ensuring a great customer experience
- Answering e-mails and telephone calls
- Confirming custom orders and entering them in our system
- Work with a team of order processors and graphic artists
- Follow up on timelines and ship dates
If you feel this job is for you, then we want to meet you!